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Which payment methods do you accept?Answer: We accept various payment methods including credit card, debit card, bank transfer/EFT, and cash on delivery. You can choose the method that suits you on the payment page.
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How can I place my order?Answer: Placing an order on our site is quite easy. Add the products you like to your cart, then click on "View Cart" or "Buy Now" buttons. After entering your payment information, you can complete your order.
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What are your return and exchange policies?Answer: You can return or exchange our products within 14 days. To initiate a return or exchange, please contact our customer service and follow the instructions provided. Please note that the product should be in its original packaging and unused condition.
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How much is the shipping fee?Answer: The shipping fee may vary depending on the total amount of your order and your delivery address. Shipping is free for orders of 150 TL and above. The shipping fee will be shown to you on the payment page.
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How can I track my order?Answer: You can track your order by logging into your account and visiting the "My Orders" section. Additionally, we will send you an email containing a tracking number once your order has been shipped.
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